Shipping Policy
We proudly offer international shipping services, currently covering more than 20 countries and islands worldwide. Nothing compares to the value of our outstanding services and outstanding customer service. We will continue to grow to meet the needs and exceed the expectations of all our customers, anywhere in the world.
How are packages shipped?
Packages are shipped from our warehouses in China, the USA, the UK, Canada, France, and Spain via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our warehouses in the US are shipped via USPS.
Do you ship worldwide?
Yes. We offer free shipping to more than 20 countries worldwide. However, there are some locations we cannot ship to. If you are in one of these countries, we will contact you.
What about customs?
We are not responsible for any customs fees after the products have been shipped. By purchasing our products, you agree to have one or more packages shipped to you, with the possibility of customs fees being imposed upon arrival in your country.
How long does shipping take? Location
*Estimated Shipping Time
United States
10-20 business days
Canada, Europe
10-20 business days
Australia, New Zealand
10-30 business days
Mexico, Central America, South America
15-30 business days
Gulf Countries
1-3 business days
*This does not include our processing time of 1-3 days.
Do you provide tracking information?
Yes, you will receive an email with tracking information once your order has shipped. If you do not receive tracking information within 5 days, please contact us.
The tracking information will show "No information currently available."
For some shipping companies, tracking information takes 2-5 business days to update in the system. If your order is more than 5 business days old and you do not have a tracking number, please contact us.
Will my order be shipped in one package?
For logistical reasons, the same orders may be shipped in separate packages, even if you choose combined shipping.
For other inquiries, please contact us via
and we will do our best to assist you.